Where does this store ship from?

The great state of Texas.

How long will it take to receive my order?

Please allow 10-14 business days for your product to reach perfection in my studio, but if for some reason you need it sooner, be sure to add the RUSH option to your cart.

What shipping service do you use?

I use Priority Shipping and First Class through the USPS for US orders. At this time I am unable to ship internationally. If you are interested in purchasing shipping insurance please contact me at fran@smallbirdstudios.com. Please understand that once items are shipped, they are out of my hands -- literally.

What is this store's return and exchange policy?

I aim to please, and exceed your expectations. If the product is damaged and you've purchased shipping insurance, I will be happy to work with you on your order. All sales are final.

Can I use my own photos for the canvases?

Yes! Absolutely. Click on the "Create Your Own" link and choose your quantity there. You can also mix and match using your own photos, and quotes (your own or the ones available in the store). For examples of custom canvases please see the Look Book:

http://www.flickr.com/photos/smallbirdstudio/sets/72157630826778432/

Can you edit my photos to make them look like they are instagrams?

Yes. Please be sure to specify that you need that service. There is no extra cost, but I do need to know asap. The proofs will be sent to you for approval in this case, before going forward with your order. Please allow for 1-2 additional business days.

Do you accept orders placed outside of the US?

At this time I am unable to ship internationally. I hope to reopen this option in a few months (standing in line at the post office with two babies makes it a challenge;)

What is Storenvy?

This store is powered by Storenvy, an online store system and marketplace for the world's creative businesses. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.